Contact us

Welcome

Our first and foremost is you the customer! We feel that good communication with our customers prevents any misunderstandings. Please feel free to contact us

Shipping details

PROCESSING TIME:

The time I need to prepare an order for shipping varies. For details, see individual items.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

OVERAGE IN SHIPPING AMOUNTS

If you pay more in shipping then it actual cost to ship that item to you, will be quickly refunded.

Refunds, returns & exchanges

I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged. Because of the nature of these items, unless they arrive damaged or defective.

I can't accept returns for:

Custom or personalized orders

Intimate items (for health/hygiene reasons)

Items on sale

CONDITIONS OF RETURNS

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Additional information

FREQUENTLY ASKED QUESTIONS:

What are the condition standards of a vintage item?

Mint - Flawless in appearance perfect,

Excellent - No obvious flaws in appearance

Good - Minor stains, minor fabric tearing, fraying or abrasion

Fair - Has apparent stains, or fabric wear that can be repairable

Poor - Permanent stains, fabric wear and not repairable.

We offer pieces that are timeless, vintage inspired, wedding & home

Welcome to TIMELESSPEONY which is born through a passion for vintage treasures and vintage weddings.

Vintage whether it be a piece of furniture, a vintage dish or a beautiful vintage dress always has been fascinating to me! I have always said if a piece of vintage could talk, what stories it could tell! Vintage brings charm, history and is timeless! Thank you for stopping!